Mrble Intelligence, Inc. and Sharpana Terms of Service

Effective Date: [September 7th, 2025]These Terms of Service (the “Terms”) govern your access to and use of the applications, websites, services, software, and features provided by Mrble Intelligence, Inc. (the “Company,” “we,” “us,” or “our”) that enable AI‑powered summarization, analysis, and related functionality (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and any policies referenced herein. If you do not agree, do not use the Services.IMPORTANT — ARBITRATION & CLASS ACTION WAIVER: These Terms contain a mandatory arbitration provision and a class action waiver. Except for certain types of disputes described below, you agree that disputes between you and us will be resolved by individual arbitration, not in court, and you waive your right to participate in a class action lawsuit or class‑wide arbitration.

1. Eligibility; Accounts

1.1 Age. You must be at least 13 years old to use the Services. If you are under the age of 18 (or the age of majority in your jurisdiction), you may use the Services only with the consent of a parent or legal guardian who agrees to be bound by these Terms. The Services are not intended for children under 13.1.2 Registration. You may need an account to use some or all of the Services. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for all activities that occur under your account and for maintaining the security of your credentials. Notify us immediately of any unauthorized use or security breach.1.3 Territory; Availability; Sanctions. We do not offer the Services to individuals located in the European Economic Area (EEA) or the United Kingdom. You may not create an account, access, or use the Services while you are in the EEA or the UK, and you represent and warrant that you are not located in the EEA or the UK when using the Services. We may implement geoblocking, payment, and account checks to enforce this. You may also not use the Services if you are located in a country or territory subject to U.S. sanctions or if you are on any U.S. government list of restricted parties.

2. The Services; AI Outputs; No Professional Advice

2.1 Description. The Services enable you to submit or link to content (e.g., URLs, files, transcripts) and to generate summaries, insights, and related outputs (“Outputs”).2.2 Informational Use Only. Outputs are generated automatically and may be inaccurate, incomplete, or misleading. Outputs are provided for informational purposes only and are not a substitute for professional advice (including but not limited to legal, medical, financial, or investment advice). You are solely responsible for how you use the Services and Outputs.2.3 Human Review. You understand and agree that limited human review may be used to improve quality, provide support, ensure safety, and audit compliance. Human review is performed by our personnel and vetted service providers under confidentiality obligations. Where required by law (e.g., in certain jurisdictions), we will obtain consent before using your content for human review beyond what is necessary to provide the Services. Additional details appear in Section 8 and Appendix F.

3. Licenses; Ownership

3.1 Our IP. We and our licensors own all rights, title, and interest in and to the Services, including software, models, algorithms, interfaces, and all related intellectual property. Except for the limited rights expressly granted in these Terms, we reserve all rights.3.2 Your License to Use the Services. Subject to these Terms and any platform-specific usage rules that apply to your device or store (including, for iOS, Apple’s App Store “Usage Rules,” and for Android, Google Play policies), we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal or internal use during the Term.3.3 Your Content. You retain your same ownership of the content you submit to the Services (“User Content”). You grant us a worldwide, royalty‑free, non‑exclusive license to host, store, process, adapt, reproduce, transmit, display, and create derivative works of User Content solely to provide, maintain, operate, secure, and improve the Services, comply with law, and as otherwise permitted by you.3.4 Use of User Content and Outputs for Operations. We do not use User Content or Outputs to train or fine‑tune generalized machine learning models that are made available to other customers. We may use User Content and Outputs only to (a) provide, maintain, troubleshoot, and secure the Services; (b) diagnose and fix errors, ensure quality, and prevent abuse; (c) comply with law, enforce these Terms, and protect rights, property, or safety; and (d) create de‑identified or aggregated statistics about use of the Services. Limited human review may occur as described in Section 2.3. We do not use User Content or Outputs for advertising.3.5 Outputs. Subject to your compliance with these Terms and your payment of applicable fees, we grant you a worldwide, non‑exclusive license to use Outputs for any lawful purpose, to the extent permitted by law. Outputs may be similar to those generated for others, and may include transformations of third‑party content that you submit. You are solely responsible for ensuring that your inputs and use of Outputs do not violate any laws or third‑party rights (e.g., copyright, contract, privacy). We make no representation that Outputs will be free of third‑party rights. See Sections 4.2 and 10.

4. Acceptable Use & Fair Use ("Unlimited*" Policy)

4.1 General Rules. You agree not to misuse the Services. Prohibited conduct includes: (a) illegal activity; (b) infringing, defamatory, or deceptive content; (c) violating privacy or publicity rights; (d) security testing, reverse engineering, or benchmark publication without our prior written consent; (e) interfering with or disrupting the Services; (f) sharing accounts or misrepresenting identity; (g) using bots or automation to access the Services without express permission; (h) reselling, white‑labeling, or offering the Services to third parties without a separate agreement; (i) scraping or bulk ingestion at a scale inconsistent with human use; and (j) attempting to bypass usage limits or metering.4.2 Third‑Party Rights. You must have all necessary rights to any content you submit. You may not (a) process content in violation of third‑party terms (e.g., publishers or platforms), (b) circumvent paywalls, DRM, or access controls, (c) violate robots.txt or TDM reservations where applicable, or (d) submit content you are not legally permitted to copy, transform, or distribute. We may disable processing for certain sources or domains at our discretion.4.3 “Unlimited” Subscriptions.* Certain plans may be marketed as *“Unlimited”**. Unlimited means no practical cap for typical good‑faith, human, non‑automated use. To protect service quality, we enforce Fair Use limits that may include (without limitation): daily or monthly soft caps; file size, duration, or page‑count limits; concurrency limits; rate limits; and restrictions on automated or programmatic access. We may throttle, queue, or temporarily suspend activity that exceeds Fair Use or appears abusive.4.4 Soft Caps & Adjustments. We may publish or adjust Fair Use parameters in‑app or in documentation. We may also set plan‑specific constraints (e.g., maximum hours of media summarized per day). We may update these from time to time to maintain service integrity.4.5 Enforcement. We may suspend or terminate accounts that violate this Section 4 or otherwise abuse the Services.> Footnote: “Unlimited” is subject to the Fair Use policy above and does not permit automated scraping, bulk ingestion, high‑volume programmatic use, or multi‑account circumvention of limits.

5. Credits, Subscriptions, Trials, and Payments

5.1 Credits. We may offer prepaid or awarded units (“Credits”) that enable specific actions (e.g., processing minutes, pages, or requests). Credits are a limited, revocable right to access features of the Services; they are not money, do not have cash value, are non‑refundable, non‑transferable, and non‑assignable, except where required by law.5.2 Credit Expiration & Rollover. Unless otherwise stated at purchase: (a) Subscription Credits reset each billing period and do not roll over; unused Subscription Credits expire at the end of the billing period; (b) One‑time Credit Packs expire 12 months after issuance.5.3 Subscriptions; Auto‑Renewal. If you purchase a subscription, it will auto‑renew at the end of each billing period unless you cancel before renewal. You authorize us (or our payment processors or platform providers) to charge the applicable fees and taxes.5.4 Price Changes. We may change prices or fees with reasonable advance notice where required. For purchases made via Apple App Store or Google Play, price changes and notifications are handled by those platforms subject to their policies.5.5 Where You Pay Matters.
- iOS (Apple App Store) / Android (Google Play) Purchases. If you purchase a subscription or Credits through a mobile app store, Apple or Google is the merchant of record. Billing, cancellations, and refunds for those transactions are governed by that platform’s terms and must be handled via your platform account settings and support.
- Web/Direct (e.g., Stripe) Purchases. For purchases made directly through our website, our Refund Policy below applies (Section 6).5.6 Trials & Promotions. Trials, introductory pricing, or promotions may be offered at our discretion and may be subject to additional terms. Unless otherwise stated, after a trial ends, the subscription will convert to a paid plan and auto‑renew until canceled.5.7 Taxes. Fees may be exclusive of taxes. You are responsible for any applicable taxes, duties, or similar governmental assessments payable with respect to your purchases unless we state that prices are tax‑inclusive.

6. Refunds & Cancellations (Web/Direct Purchases)

6.1 All Sales Final (Subject to Law). Except where required by law, all purchases are final and non‑refundable. We may, in our sole discretion, issue a goodwill credit or refund.6.2 Cancel Anytime. You may cancel a subscription at any time. Cancellation takes effect at the end of the current billing period and you will retain access until then. We do not provide prorated refunds for partial periods unless required by law.6.3 Platform Purchases. For App Store or Google Play purchases, their refund and cancellation policies control. Please manage or cancel via the relevant platform account settings.

7. Third‑Party Services & Links

The Services may enable access to or use of third-party services, content, products, websites, or resources (“External Services”)—for example, app stores, authentication providers, content hosts, payment processors, model providers, and embedded integrations (amongst others). You use External Services at your sole risk. We are not responsible for examining or evaluating External Services and do not warrant or endorse them. We may change, suspend, remove, disable, or impose limits on access to any External Services at any time without notice or liability (including where required by a provider or by law). We are not a party to, and shall have no liability for, any transactions you enter into with External Services. You must comply with their applicable terms, policies, and laws.These include, but are not limited to:
- YouTube embedded player: https://developers.google.com/youtube/terms/api-services-terms-of-service

8. Privacy

Your use of the Services is subject to our Privacy Policy. Summary of key practices: (a) We act as a controller for account/profile data and as a processor or controller for User Content depending on context; (b) categories of data, purposes, and retention periods are described in the Privacy Policy; (c) we do not offer the Services to individuals in the EEA or the UK and do not intentionally process their personal data; (d) we share data with service providers/sub‑processors under confidentiality and security obligations; (e) we transfer data internationally using appropriate safeguards; (f) you may contact [email protected] to exercise rights available in your jurisdiction; (g) human review (Section 2.3) is performed by personnel and vendors under confidentiality for quality, safety, and compliance; (h) we do not knowingly allow children under 13 to use the Services. If we become aware we have inadvertently collected personal data from individuals in the EEA or UK, we will take appropriate steps, including refusing service and/or deleting data, consistent with law.

9. App Store Platform Terms

9.1 Apple App Store. If you access or download the app from the Apple App Store, you acknowledge that these Terms are between you and the Company only, and Apple is not responsible for the app or its content. Apple has no obligation to furnish maintenance or support. To the maximum extent permitted by law, Apple has no warranty obligations with respect to the app. Apple and its subsidiaries are third‑party beneficiaries of these Terms and may enforce them.9.2 Google Play. If you access or download the app from Google Play, you acknowledge that Google is not responsible for any claims relating to the app and that Google is a third‑party beneficiary with the right to enforce applicable terms.9.3 iOS App License Supplement (Apple App Store).
(a) License & Usage Rules. For the iOS app, we grant you a nontransferable, non-sublicensable license to use the app only on Apple-branded products that you own or control, as permitted by Apple’s App Store “Usage Rules.” You may not distribute the app over a network where it could be used by multiple devices at the same time, transfer, redistribute, or sublicense the app; you must delete the app before selling or transferring your device. You may not copy (except as permitted by the Usage Rules), reverse-engineer, disassemble, attempt to derive source code, modify, or create derivative works of the app, except to the limited extent such restrictions are prohibited by applicable law.(b) Consent to Technical Data. You agree we may collect and use technical data and related information—such as device, system and application software, app performance/diagnostic data, and peripherals—to provide updates, support, and other services related to the app and to improve our products and services, provided such data does not personally identify you. (For clarity, nothing in this supplement changes Section 3.4)(c) External Services. The app may enable access to External Services (Section 7). You use External Services at your sole risk. We are not responsible for their content, functions, accuracy, legality, or availability, and may change, suspend, remove, disable, or impose limits on access at any time without notice or liability. You must comply with third-party terms and applicable law.(d) Warranty & Liability (App-Specific). To the maximum extent permitted by law, the app and any services performed or provided by the app are provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement. In no event will we be liable for any special, incidental, indirect, or consequential damages; and our total liability for app-specific claims will not exceed US $50, even if a remedy fails of its essential purpose. (This app-specific cap supplements Section 14; where both caps could apply to an app-specific claim, the lower cap applies to that claim.)(e) Termination. This iOS license terminates automatically if you fail to comply with these terms or the Usage Rules. Upon termination, you must cease all use and delete all copies of the app.(f) Export & Government. You may not use or export the app except as authorized by U.S. law and the laws of the jurisdiction(s) where the app was obtained or used. The app and related documentation are “Commercial Items”; if acquired by or on behalf of a U.S. government entity, they are provided with only those rights granted to other end users.

10. DMCA; Repeat Infringer Policy

10.1 DMCA Notices. If you believe that content available through the Services infringes your copyright, please send a written notice to our designated agent:- Name or role: DMCA Agent
- Address: 2300 George Dieter Dr Unit 519, El Paso, TX 79936, USA
- Email: [email protected]Your notice must include the information required by 17 U.S.C. §512(c)(3).10.2 Counter‑Notice. If you believe your content was removed in error, you may send a counter‑notice to the DMCA Agent that satisfies 17 U.S.C. §512(g).10.3 Repeat Infringer Policy. We will, in appropriate circumstances, terminate accounts of repeat infringers. You agree not to use the Services to induce or materially contribute to infringement; you are solely responsible for ensuring your inputs and use of Outputs comply with copyright and other rights.

11. Termination; Suspension

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe (a) you have violated these Terms, (b) your use poses a risk to us or others, (c) your use could cause us to lose services from our providers, or (d) we discontinue the Services. Upon termination, your license ends, and you must stop using the Services. We may, but are not obligated to, provide a refund or credit for prepaid fees at our sole discretion unless required by law.

12. Service Changes; Beta Features

We may change, suspend, or discontinue the Services (or any part) at any time. Some features may be identified as beta or experimental; such features may be less reliable, may change without notice, and are provided as is.

13. Warranties; Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES OR OUTPUTS WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR‑FREE, SECURE, OR UNINTERRUPTED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICES OR OUTPUTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) US $50 OR (B) THE AMOUNTS YOU PAID TO US (IF ANY) FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. THE FOREGOING LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.Some jurisdictions do not allow certain limitations; in such cases, the limitations will apply to the fullest extent permitted by law.

15. Indemnification

You will defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your use of the Services or Outputs; (c) your violation of these Terms or applicable law; or (d) your violation of any third‑party rights.

16. Dispute Resolution; Arbitration; Class Action Waiver

16.1 Informal Resolution First. Before filing a claim against us, you agree to try to resolve the dispute informally by sending a Notice of Dispute to [email protected] with your name, contact information, a description of the dispute, and the relief requested. If the dispute is not resolved within 60 days after we receive your notice, either you or we may commence arbitration.16.2 Binding Arbitration. Any dispute arising out of or relating to these Terms or the Services that cannot be resolved informally will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under the Consumer Arbitration Rules then in effect. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this Section. The arbitration will be conducted by a single arbitrator, in English, with the seat in Delaware, though the proceeding may be conducted by video conference at the parties’ option.16.3 Class Action Waiver. Arbitration will be conducted solely on an individual basis. You and the Company waive any right to have any dispute heard as a class, consolidated, representative, or collective action or to participate as a class member.16.4 Opt‑Out. You may opt out of this arbitration agreement by sending a written notice to [email protected] within 30 days after you first accept these Terms. Your opt‑out notice must include your name, the email address associated with your account (if you are using Apple's private / "hide my email" feature, we will need that private/relay email, which you may find under your Apple device's iCloud -> "Hide My Email" settings or equivalent feature), and a clear statement that you opt out of arbitration.16.5 Exceptions. Either party may bring an individual action in small claims court or seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property or confidentiality rights.16.6 Governing Law & Venue. These Terms are governed by the laws of the State of Delaware, excluding its conflicts of law rules, and the FAA for arbitration. For any claims that are not subject to arbitration, the exclusive jurisdiction and venue will be the state and federal courts located in Delaware, and you consent to personal jurisdiction there.

17. Export Controls; Government Rights

You may not use or export the Services except as authorized by U.S. law. The Services may be subject to U.S. export and re‑export control laws. The Services are commercial items and, if acquired by or on behalf of a U.S. government entity, are provided as Commercial Computer Software with only those rights set forth in these Terms.

18. Notices; Electronic Communications

You consent to receive communications from us electronically. We may provide notices by email, in‑app messages, or by posting to our websites. Notices to us should be sent to [email protected] (general) or [email protected] (legal).

19. Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (e.g., by email, in‑app notice, or posting). Changes become effective on the Effective Date indicated. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.

20. Assignment; Entire Agreement; Miscellaneous

You may not assign or transfer these Terms or your rights hereunder without our prior written consent; any attempt to do so is void. We may assign these Terms without restriction. These Terms (including policies referenced or linked) constitute the entire agreement between you and us regarding the Services and supersede prior agreements. If any provision is held invalid, the remaining provisions will remain in full force. Our failure to enforce any right is not a waiver.

21. Account Deletion

You may request deletion of your account and associated personal information via in‑app controls (where available) or by contacting [email protected]. We will acknowledge your request and begin processing within 10 days and, absent an applicable exception, complete deletion within 30 days (or the period required by law), subject to verification of your identity and our retention obligations (e.g., fraud prevention, security logs, and records needed for tax/accounting for up to 7 years). Backups may persist for up to 90 days after deletion but are not routinely accessed. We may retain de‑identified aggregates and security/fraud logs as permitted by law.

Appendices (Incorporated by Reference)

Appendix A — Fair Use & Acceptable Use Details

A1. Rate & Volume Controls. We may apply dynamic rate limits, queueing, concurrency caps, and per‑file size/duration/page limits. Attempts to bypass limits are prohibited.A2. Automation. Automated or programmatic access (including bots, scripts, or headless browsers) is prohibited without our express written permission or a separate license. The consumer app may not be used as an API.A3. Scraping & Bulk Ingestion. Automated scraping or bulk ingestion of content (including media libraries, websites, or feeds) that exceeds typical human usage patterns is prohibited.A4. Security. Do not probe, scan, or test the vulnerability of the Services or networks, or attempt to circumvent authentication, authorization, or security controls.A5. Abusive Content. Do not use the Services to create or disseminate content that is illegal, exploitative, harassing, hateful, discriminatory, or that could reasonably be expected to cause harm.A6. IP & Third‑Party Terms. You must respect third‑party IP and contractual restrictions (e.g., terms for platforms such as YouTube, podcast hosts, publishers). You are responsible for obtaining rights to content you submit for processing.A7. Research & Benchmarks. You may not publish benchmarks or public comparisons of the Services without our prior written consent.A8. Multiple Accounts. Creating or using multiple accounts to circumvent limits or restrictions is prohibited.A9. Enforcement. We may throttle, suspend, or terminate access for violations and may notify relevant service providers or authorities.

Appendix B — Credits & Entitlements Policy

B1. Nature of Credits. Credits are a limited, revocable license to access metered features. Credits are not property, have no cash value, and are not redeemable for any sum of money.B2. Issuance & Deduction. Credits are issued at purchase or as part of a subscription and are deducted upon use according to metering rules disclosed in‑app or documentation.B3. Expiration. Unless otherwise stated: Subscription Credits expire at the end of the billing period; one‑time Credit Packs expire 12 months after issuance.B4. No Transfers. You may not sell, barter, gift, or transfer Credits. We may correct balances for errors or suspected fraud.B5. Changes. We may change metering, pricing, and packaging prospectively by notice.

Appendix C — Refund Policy (Web/Direct Purchases)

C1. General Rule. Except where required by law, all purchases are final and non‑refundable.C2. Cancellations. Cancel any time; access continues through the end of the paid period. No prorated refunds for partial periods, except where required by law.C3. Defects & Outages. Temporary outages, delays, or quality issues do not entitle you to refunds. We may, at our discretion, issue goodwill credits.C4. Chargebacks. We reserve the right to dispute chargebacks and to suspend or terminate accounts associated with fraudulent or abusive chargebacks.

Appendix D — Platform‑Specific Terms

D1. Apple App Store. Your purchases through Apple are billed by Apple. Manage and cancel subscriptions via Settings → [Your Name] → Subscriptions on your device. Refunds are handled by Apple under its policies.D2. Google Play. Your purchases through Google Play are billed by Google. Manage and cancel via Google Play → Payments & Subscriptions. Refunds are handled by Google under its policies.D3. Conflicts. If platform terms conflict with these Terms for platform‑billed transactions, platform terms control for those transactions.

Appendix E — Contact Information

- Company Legal Name: Mrble Intelligence, Inc.
- Address: 2300 George Dieter Dr Unit 519, El Paso, TX 79936, USA
- Support Email: [email protected]
- Legal Contact: [email protected]
- Privacy Contact: [email protected]
- DMCA Agent: DMCA Agent — [email protected] (see Section 10)

Appendix F — GDPR / US State Privacy Notice (Summary)

Current scope: We do not offer the Services to individuals in the EEA or the UK and therefore do not appoint an EU/UK representative at this time. If we later expand availability, we will update this Appendix and our Privacy Policy to include EU/UK contact details, legal bases, and representative information, and we will provide any required notices/consents at that time.US state privacy (CPRA/other): Depending on your U.S. state, you may have rights to access, delete, correct, and port data, and to opt out of certain uses (e.g., targeted advertising where applicable). Exercise rights via in‑app controls or [email protected]. We honor applicable Global Privacy Control (GPC) signals on the web where relevant.